TY  - BOOK
AU  - Heras-Saizarbitoria,I�naki
TI  - ISO 9001, ISO 14001, and new management standards
T2  - Measuring operations performance
SN  - 9783319656755
AV  - TS156.17.I86 
U1  - 658.5/62 23
PY  - 2018///]
CY  - Cham, Switzerland
PB  - Springer
KW  - ISO 9001 Standard
KW  - ISO 14001 Standard
KW  - Quality assurance
KW  - Management
KW  - BUSINESS & ECONOMICS
KW  - Industrial Management
KW  - bisacsh
KW  - Management Science
KW  - Organizational Behavior
KW  - fast
KW  - Business and Management
KW  - Operations Management
KW  - Quality Control, Reliability, Safety and Risk
KW  - Corporate Environmental Management
KW  - Operations Research/Decision Theory
KW  - Operations Research, Management Science
KW  - Electronic books
N1  - Includes bibliographical references; ""Preface""; ""Contents""; ""1 Three Decades of Dissemination of ISO 9001 and Two of ISO 14001: Looking Back and Ahead""; ""Abstract""; ""1 Introduction""; ""2 ISO 9001: The First International Management Standard""; ""3 ISO 14001: The Global Green Standard""; ""4 Global Impact of ISO 9001 and ISO 14001""; ""5 Discussion and Conclusions""; ""Acknowledgements""; ""References""; ""2 What Drives the Quality of Certifiable Management System Standards Implementation? Insights from the ISO 9001 Standard""; ""Abstract""; ""1 Introduction""; ""2 Theoretical Background and Hypotheses""; ""2.1 Certified Management System Standards""""2.2 Quality of Certified Management System Standards Implementation""; ""2.3 Motivations""; ""2.3.1 Competitive Motives""; ""2.3.2 Cost Competitiveness""; ""2.3.3 Quality Signalling""; ""2.3.4 Institutional Pressures""; ""3 Methodology""; ""3.1 Sample and Data Collection""; ""3.2 Testing Data Quality""; ""3.3 Variable Measurement""; ""3.4 Dependent Variable""; ""3.5 Independent Variables""; ""3.6 Control Variables""; ""3.7 Method""; ""3.7.1 Ordinary Least Squares Regression""; ""3.7.2 Simultaneous Bootstrap Quantile Regression""; ""4 Results""; ""5 Discussion""""6 Implications for Research""; ""7 Implications for Policy Makers""; ""8 Limitations and Conclusion""; ""References""; ""3 ISO 14001 Adoption and Environmental Performance: The Case of Manufacturing in Sweden""; ""Abstract""; ""1 Introduction""; ""2 Methodology""; ""2.1 Research Approach""; ""2.2 Collection of Data""; ""2.3 Statistical Methods""; ""3 ISO 14001: A Tool for Companies in Need?""; ""3.1 Air Emissions""; ""3.2 Water Emissions""; ""3.3 Resource Use""; ""3.4 Energy Use""; ""3.5 Waste""; ""3.6 Summary of Results""; ""4 The Environmental Impact of ISO 14001 Adoption""""4.1 Air Emissions""; ""4.2 Water Emissions""; ""4.3 Resource Use""; ""4.4 Energy Use""; ""4.5 Waste""; ""4.6 Summary of Results""; ""5 Discussion and Conclusions""; ""References""; ""4 Adopting ISO Management Standards in Africa: Barriers and Cultural Challenges""; ""Abstract""; ""1 Introduction""; ""2 Standardization and Economic Globalization""; ""3 Barriers to ISO Certification in Africa""; ""3.1 Institutional Weakness""; ""3.2 Small Size of Companies and Limited Access to International Markets""; ""3.3 Lack of Resources""; ""3.4 Low Participation in the Elaboration of ISO Management Standards""""3.5 Inefficiency of Programs Funded by Development Partners""; ""3.6 Corruption""; ""3.7 Difficulties Related to Human Resource Management""; ""4 Are ISO Management Standards Adapted to African Cultures?""; ""5 Conclusion""; ""References""; ""5 Implementing Service Management Standards: Motivations and Key Factors""; ""Abstract""; ""1 Introduction""; ""2 Standardisation and ISO 20000""; ""3 ISO 20000 in Spain and Research Questions""; ""4 Empirical Study: Methodology""; ""5 Motivations for Implementing ISO 20000""
N2  - This book is a comprehensive reference on ISO management system standards and their implementation. The impacts that ISO 9001 and ISO 14001 have had on business performance are analyzed in depth, and up-to-date perspectives are offered on the integration of these and other management standards (e.g. SA8000, ISO/TS 16949). Detailed information is provided on the signaling value of different management standards and on the new ISO standards for management systems, such as ISO 50001 and ISO 45001, relating to energy management and occupational health and safety. The role of audits in ensuring compliance with the standards and achievement of objectives is also carefully considered. The volume examines avenues for further research and emerging challenges. In offering an integrated, holistic perspective on ISO management system standards, this book will have wide appeal for academics, public decision-makers, and practitioners in the field of quality and environmental management
UR  - http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=1613636
ER  -