@book{35007,
	author = {Diers-Lawson, Audra,},
	title = {Crisis communication :},
	publisher = {Routledge/Taylor & Francis Group,},
	year = {2020.},
	address = {Abingdon, Oxon ;},
	url = {http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=2269435}
}