the promises and pitfalls of performance-informed management Barrett, Katherine 1954- creator author. Greene, Richard 1955- author. text bibliography Electronic books. mdu 2020 2020 monographic eng 1 online resource (xxi, 168 pages) "As performance management has evolved, it has encompassed many different tools and approaches including measurement, data analysis, evidence-based management, process improvement, research and evaluation. In the past, many of the efforts to improve performance in government have been fragmented, separated into silos and labeled with a variety of different names including performance-based budgeting, performance-informed management, managing for results and so on. Making Government Work: The Promises and Pitfalls of Performance-Informed Management by Katherine Barrett and Rich Greene is loaded with dozens of stories of what practitioners are currently working on-what's working and what's not. The benefits are ample, so are the challenges. This book describes both, along with practical steps taken by practitioners to make government work better. Readers will discover that while the authors strive to meet the documentation standards of carefully vetted academic papers, the approach they take is journalistic. Over the last year, Barrett and Greene talked to scores of state and local officials, as well as academics and other national experts to find out how performance management tools and approaches have changed, and what is coming in the near-term future. Performance management has been in a state of evolution for decades now, and so Barrett and Greene have endeavored to capture the state of the world as it is today. By detailing both the challenges and conquests of performance management in Making Government Work: The Promises and Pitfalls of Performance-Informed Management, Barrett and Greene ensure readers will find the kind of balanced information that is helpful to both academics and practitioners-and that can move the field forward"-- Overview -- Challenges -- Benefits -- History -- Outcomes -- Performance budgeting -- Pitfalls -- Buy-in -- Validation -- Data progress -- Evaluation Katherine Barrett, Richard Greene ; foreword by Peter Harkness Includes bibliographical references and index n-us--- Government accountability United States Public administration United States Evaluation Administrative agencies United States Management Government productivity United States Organizational effectiveness United States Administrative agencies Management Government accountability Government productivity Organizational effectiveness Public administration Evaluation United States JK421 .B275 2020 352.6/6 (DLC) 2019046456 (OCoLC)1119617336 9781538125694 1538125692 https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=2370538 https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=2370538 YDX 200131 20210810091313.0 on1139730628 eng